PARSIPPANY, N.J. (April 28, 2021) – Wyndham Hotels & Resorts (NYSE: WH) – the world’s largest hotel franchising company with over 8,900 hotels across nearly 95 countries and territories – today released its Environmental, Social, and Governance (ESG) Report highlighting its commitment to operate in a way that is socially, ethically and environmentally responsible.
“As the world’s largest hotel company, we have a unique opportunity to make a meaningful impact on the world while delivering on our mission to make hotel travel possible for all,” said Geoffrey A. Ballotti, president and chief executive officer, Wyndham Hotels & Resorts. “Now, more than ever, we must help ensure the future remains bright for travelers while we continue to build a culture in which all people feel welcomed and appreciated.”
Community and COVID-19 Response As a hospitality company, service and volunteering are part of Wyndham’s culture. Team members and franchisees rallied during the pandemic to actively engage in their communities, generously giving time and resources to enhance the lives of others. The examples are numerous, and include:
The Wyndham Garden Dallas North in Texas, which offered 300 hotel rooms to first responders during the height of the pandemic.
Microtel Inn & Suites by Wyndham Niagara Falls, N.Y., where the hotel owner and his family handcrafted more than 2,000 facemasks for the community when they were desperately needed.
The Ramada Suites by Wyndham Remarkables Park Queenstown, New Zealand welcomed eight new babies when the nearest hospital had to relocate its maternity ward due to the pandemic.
Wyndham’s owner-first mindset enabled the vast majority of franchisees – who are primarily small business owners – to keep their hotels open during the pandemic when people were traveling less. The company offered multiple fee waivers and extensions, access to hospital-grade cleaning and safety products at reduced prices when these items were difficult to source, and relaxed housekeeping requirements that helped reduce water and energy use. Whether hotels are welcoming leisure guests looking for an escape to national parks and beaches, or hosting everyday business travelers such as utility workers and construction crews, the company’s “Count on Us” health and safety protocols continue to provide guests peace of mind when they stay with Wyndham.
Commitment to Sustainability
Wyndham is committed to operating sustainably in a way that provides outstanding experiences to those it serves. The company created the Wyndham Green Program, a five-level certification program that helps reduce a hotel’s environmental footprint. The program includes a proprietary environmental management tool that tracks data to help hotels improve energy efficiency, reduce emissions, conserve water, and reduce waste. The company’s work has been recognized through its participation in CDP’s carbon disclosure climate change program, where Wyndham achieved the leadership band for sustainability performance and disclosure.
Our Focus on Diversity, Equity & Inclusion
Wyndham strives to maintain a culture of diversity, equity and inclusion across its organization. The company has increased senior leadership engagement in its Affinity Business Groups and continues to build on its robust Diversity, Equity and Inclusion training programs. For the third year in a row, the company received a perfect score on the Human Rights Campaign’s Equality Index, designating Wyndham as a best place to work as well as having been named by DiversityInc as a noteworthy company for its commitment to diversity and inclusion.
“We respect differences in people, ideas, and experiences, and we understand that we can only truly succeed by bringing together varying backgrounds and points of view. While we have been recognized for the progress we have made on our journey to date, we know we can – and will – continue to do more,” said, Monica Melancon, chief human resource officer, Wyndham Hotels & Resorts.
Wyndham Hotels & Resorts prepared its ESG report in accordance with the Global Reporting Initiative (GRI) Standards, integrating the recommendations of the Sustainability Accounting Standards Board (SASB) and the Taskforce on Climate-related Financial Disclosures (TCFD). The company obtained third-party assurance over selected data disclosed in this report, as indicated by the 2020 Assurance Statement included in the report. All financial figures indicated in the report are in U.S. dollars, unless otherwise noted.
About Wyndham Hotels & Resorts Wyndham Hotels & Resorts (NYSE: WH) is the world’s largest hotel franchising company by the number of properties, with over 8,900 hotels across nearly 95 countries on six continents. Through its network of approximately 796,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the economy and midscale segments of the lodging industry. The Company operates a portfolio of 20 hotel brands, including Super 8®, Days Inn®, Ramada®, Microtel®, La Quinta®, Baymont®, Wingate®, AmericInn®, Hawthorn Suites®, Trademark Collection® and Wyndham®. Wyndham Hotels & Resorts is also a leading provider of hotel management services. The Company’s award-winning Wyndham Rewards loyalty program offers 86 million enrolled members the opportunity to redeem points at thousands of hotels, vacation club resorts and vacation rentals globally. For more information, visit www.wyndhamhotels.com.
Turtle Island Beach Resort Marks Wyndham’s Third Hotel in the Country
PARSIPPANY, N.J. (April 7, 2021) – Wyndham Hotels & Resorts, the world’s largest hotel franchising company with over 8,900 hotels across nearly 95 countries, today announces the opening of Turtle Island Beach Resort, Trademark Collection by Wyndham in Belize. The hotel operated by Wyndham Hotels & Resort’s management division is set on a private island on the west side of pristine Ambergris Caye, just five minutes by boat from San Pedro Town. Owned by Castle Capital Investment LTD, the resort marks the third Wyndham-branded hotel in Belize and the second hotel on the island to convert to the Trademark Collection by Wyndham.
Launched in 2017, Trademark Collection by Wyndham is designed for travelers seeking distinctive, attainable accommodations in sought-after destinations, with each Trademark hotel maintaining its own unique attributes. The addition in Belize is the latest in the brand’s fast growth trajectory around the world over the past four years, with approximately 115 hotels in the U.S., Canada, Belize, Mexico, Sint Maarten, Curacao, Australia, Germany, Austria, Switzerland, and Belgium.
“We are on a strong growth trajectory for Trademark Collection by Wyndham and we look forward to continuing this momentum,” said Scott LePage, President Americas, Wyndham Hotels & Resorts. “This growth is not only a testament to Trademark’s value as a compelling brand, but also the value of the Wyndham brand recognition, which is so important in a time when travelers are looking to names and brands they trust for their future travels.”
Turtle Island Beach Resort, Trademark Collection by Wyndham offers eight beach houses and five pet-friendly villas with sweeping water views, as well as an infinity pool, spa, fitness center, beach bar, and signature Turtle Island Restaurant. With its location just offshore, Ambergris Caye is largely protected from the strong currents of the Caribbean by the stunning Belize Barrier Reef, the second largest barrier reef in the world, and a UNESCO World Heritage Site. Easily accessible from the mainland, the hotel offers a quick five-minute, complimentary boat transfer for guests from San Pedro Town.
The resort’s villas offer two bedrooms with a full kitchen, terrace and a private pool ideal for enjoying sunset, while the beach houses feature one bedroom, a fully equipped kitchen, and a terrace with a thatched roof, offering the best sunrise views. Guests can enjoy complimentary kayak and paddleboard experiences right at the resort’s beach, or world-class snorkeling and diving expeditions at the nearby Hol Chan Marine Reserve and Mexico Rocks. The hotel also features a turtle sanctuary lagoon where three turtles are being nurtured back to health.
Belize has seen significant recent hotel development growth. According to the latest numbers released by the Belizian Tourism Board (BTB), the revenue generated in the accommodation sector has increased year over year for 10 years until the global pandemic. Turtle Island Beach Resort, Trademark Collection by Wyndham joins two additional Wyndham properties in Belize, Ramada by Wyndham Princess Belize City, and Costa Blu Beach Resort, Trademark Collection by Wyndham.
“The resort is an idyllic private island escape with an incredible natural setting for outdoor exploration, relaxation and personal service. We are able to provide our guests a unique all-encompassing five star experience at our private island retreat,” added Daniel Reigl, General Manager, Turtle Island Beach Resort, Trademark Collection by Wyndham.
Wyndham hotels in Belize and around the world participate in Wyndham Rewards®, the world’s most generous rewards program with thousands of hotels, vacation club resorts and vacation rentals worldwide. Designed for the everyday traveler, members earn a guaranteed 1,000 points with every qualified stay and may redeem points for a wide range of rewards, including free nights, gift cards, merchandise and more.
About Trademark Collection by Wyndham Each of Trademark Collection by Wyndham’s upper-midscale-and-above hotels around the world – from landmark hotels in Germany and Switzerland to its flagship hotel, The Galt House Hotel in Louisville, Ky. – boast three common attributes: character, charm, and individuality. Launched in 2017, Trademark Collection is geared to three- and four-star hotel owners passionate about upholding their hotels’ independent spirit and designed for everyday travellers seeking distinctive, attainable accommodations in sought-after destinations. For more information, visit www.wyndhamhotels.com/trademark.
About Wyndham Hotels & Resorts Wyndham Hotels & Resorts (NYSE: WH) is the world’s largest hotel franchising company by the number of properties, with over 8,900 hotels across nearly 95 countries on six continents. Through its network of approximately 796,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the economy and midscale segments of the lodging industry. The Company operates a portfolio of 20 hotel brands, including Super 8®, Days Inn®, Ramada®, Microtel®, La Quinta®, Baymont®, Wingate®, AmericInn®, Hawthorn Suites®, Trademark Collection® and Wyndham®. Wyndham Hotels & Resorts is also a leading provider of hotel management services. The Company’s award-winning Wyndham Rewards loyalty program offers 86 million enrolled members the opportunity to redeem points at thousands of hotels, vacation club resorts and vacation rentals globally. For more information, visit www.wyndhamhotels.com.
PARSIPPANY, N.J. (April 8, 2021) – Wyndham Hotels & Resorts, the world’s largest hotel franchising company with over 8,900 hotels across 95 countries, today announced that the International Franchise Association (IFA) has appointed Marcus Banks, Senior Vice President of Litigation, Employment Law, Government Relations & Information Management, Wyndham Hotels & Resorts to its Board of Directors.
Banks’ appointment is part of a larger unveiling of seven new members of IFA’s, Board of Directors, which includes top leaders representing franchisors, franchisees, and suppliers from leading organizations across multiple industries.
“I am thrilled with the addition of Marcus Banks to our Board of Directors,” said IFA Board Chair Catherine Monson. “His legal and business experience representing one of the largest hotel franchisors in the world, Wyndham Hotels, will provide invaluable experience to our board.”
“It is an incredible honor to be joining IFA’s board of directors along with such a distinguished group of professionals as franchise businesses emerge from the global pandemic,” said Banks. “IFA does tremendous work on behalf of the franchise community and I look forward to supporting them as they provide industry-leading events, advocacy, education and growth opportunities to the franchise community.”
Prior to Wyndham Hotels & Resorts’ spin-off from Wyndham Worldwide Corporation (WWC) in 2018, Banks served as Senior Vice President – Litigation, Employment Law and Intellectual Property, for WWC. Banks started his franchise career at the Hospitality Division of Cendant Corporation in May 2001. He has written and spoken about various franchise law topics, including litigation management, vicarious liability defense, bankruptcy and mediation.
To view IFA’s full announcement of its seven new, Board of Directors, click here.
About the International Franchise Association Celebrating 60 years of excellence, education, and advocacy, the International Franchise Association is the world’s oldest and largest organization representing franchising worldwide. IFA works through its government relations and public policy, media relations, and educational programs to protect, enhance and promote franchising and the more than 733,000 franchise establishments that support nearly 7.6 million direct jobs, $674.3 billion of economic output for the U.S. economy, and 2.5 percent of the Gross Domestic Product (GDP). IFA members include franchise companies in over 300 different business format categories, individual franchisees, and companies that support the industry in marketing, law, technology, and business development.
About Wyndham Hotels & Resorts Wyndham Hotels & Resorts (NYSE: WH) is the world’s largest hotel franchising company by the number of properties, with over 8,900 hotels across nearly 95 countries on six continents. Through its network of approximately 796,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the economy and midscale segments of the lodging industry. The Company operates a portfolio of 20 hotel brands, including Super 8®, Days Inn®, Ramada®, Microtel®, La Quinta®, Baymont®, Wingate®, AmericInn®, Hawthorn Suites®, Trademark Collection® and Wyndham®. Wyndham Hotels & Resorts is also a leading provider of hotel management services. The Company’s award-winning Wyndham Rewards loyalty program offers 86 million enrolled members the opportunity to redeem points at thousands of hotels, vacation club resorts and vacation rentals globally. For more information, visit www.wyndhamhotels.com.
Offers a $5,000 pay day plus travel expenses for one hard-working, vacation-ready American
PARSIPPANY, N.J. (March 16, 2021) – Dust off that suitcase and draft a clever out of office reply, because Wyndham Hotels & Resorts, the world’s largest hotel franchising company with more than 8,900 hotels across nearly 95 countries, is on a mission to give one lucky American the best job ever.
Now through April 6, 2021, Wyndham is taking nominations for “Operation Out of Office” (Operation OOO), a new initiative seeking to recognize one hard-working, extra-deserving, “pack my bags because I’m ready to go” American with two weeks of vacation and a paycheck for $5,000. The catch? In exchange for the payday, the chosen nominee will be asked to share their travels on their favorite social media networks, providing inspiration for other vacation-ready travelers.
The initiative comes following reports from the United States Travel Association (USTA) that American workers left an average of 33% of their paid time off (PTO) on the table last year[i], despite working even longer hours.[ii] As the lines continue to blur between work and life, Wyndham is looking to restore a little bit of balance for one overworked traveler and up to three companions of their choice—even if that means paying to make it happen. Well-known Wyndham brands include, La Quinta® by Wyndham, Days Inn® by Wyndham, Super 8® by Wyndham, Ramada® by Wyndham and Wyndham Grand®, among others. With more than 6,000 hotels across the U.S., chances are there’s a Hotel by Wyndham just 10 minutes away.
“Every year, millions of Americans leave PTO on the table as they immerse themselves in work, family and the hustle of daily life,” said Lisa Checchio, executive vice president and chief marketing officer at Wyndham Hotels & Resorts. “Operation OOO is about recognizing those Americans and making the point that now, more than ever, we all need to carve out time to relax, recharge and get away. If it takes us paying someone to help get that message across, then that’s money well spent!”
Those looking to nominate a deserving friend, family member, co-worker—or even themselves—as part of Operation OOO can do so by submitting a short essay of up to 100 words. Submissions should offer a window into the life of the nominee and why they are deserving of a getaway. To submit a nomination, or to view terms and conditions, visit www.wyndhamhotels.com/outofoffice.
Following the submission deadline on April 6, 2021, one lucky nominee will be chosen to receive 14 nights at the Wyndham hotel (or hotels) of their choosing along with a $250 per day travel stipend and a complimentary upgrade to Wyndham Rewards® Diamond membership. (Hotel nights will be provided in the form of 420,000 Wyndham Rewards points, enough for 14 nights at any participating Wyndham Rewards hotel.) Upon booking travel, the nominee will also receive a paycheck for $5,000, equating to a payday of $2,500 for each week of travel. What’s more, travel dates are flexible (just stay by December 31, 2021) and can be divided across multiple trips.
Added Checchio, “Some jobs are hard. This isn’t one of them. If you want to get paid to sit on the beach for two weeks, go for it. Always dreamed of seeing the sights along Route 66? Have at it. Looking to check Yellowstone off your bucket list? Do it. This is about experiencing the joy that can only come from travel and knowing that wherever you want to go, whatever you want to do, Wyndham will be there to welcome you.”
As the travel landscape evolves amid COVID-19, Wyndham and its brands remain committed to the health and safety of guests and team members. The vast majority of hotels are open and welcoming guests with flexible booking policies and enhanced health and safety protocols through Wyndham’s Count on Us® initiative. Guests can also take advantage of mobile check-in and checkout at more than 6,000 hotels thanks to the Company’s all new mobile app, available for both iOS and Android. Wyndham has extended current Wyndham Rewards member benefits through the end of 2021 and paused points expiration through June 30, 2021. Learn more at www.wyndhamhotels.com/COVID-19.
About Wyndham Hotels & Resorts
Wyndham Hotels & Resorts (NYSE: WH) is the world’s largest hotel franchising company by the number of properties, with over 8,900 hotels across nearly 95 countries on six continents. Through its network of approximately 796,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the economy and midscale segments of the lodging industry. The Company operates a portfolio of 20 hotel brands, including Super 8®, Days Inn®, Ramada®, Microtel®, La Quinta®, Baymont®, Wingate®, AmericInn®, Hawthorn Suites®, Trademark Collection® and Wyndham®, Wyndham Hotels & Resorts is also a leading provider of hotel management services. The Company’s award-winning Wyndham Rewards loyalty program offers 86 million enrolled members the opportunity to redeem points at thousands of hotels, vacation club resorts and vacation rentals globally. For more information, visit www.wyndhamhotels.com.
About Wyndham Rewards Recently named the number one hotel rewards program by readers of USA TODAY, Wyndham Rewards® is the world’s most generous rewards program with more than 50,000 hotels, vacation club resorts and vacation rentals worldwide. Designed for the everyday traveler, members earn a guaranteed 1,000 points with every qualified stay and may redeem points for a wide range of rewards, including free nights at any of over 8,900 hotels or thousands of vacation club resorts and vacation rentals globally through affiliation with Wyndham Destinations and others. Wyndham Rewards has 86 million enrolled members around the globe. Join for free today at www.wyndhamrewards.com. You’ve earned this.®
PARSIPPANY, N.J. (March 4, 2021) – Wyndham Hotels & Resorts (NYSE: WH) – the world’s largest hotel franchising company with over 8,900 hotels across nearly 95 countries and territories – announced today the first groundbreaking of its new La Quinta and Hawthorn Suites dual-brand hotel concept in Pflugerville, Texas. This marks the first-ever pairing of these two flags under the same roof and enables owners to target both the business transient and extended-stay demand within any given market. The company has 36 La Quinta and Hawthorn dual-branded hotels in its development pipeline in markets such as San Antonio and El Paso, Texas; Yuma, Ariz.; Wichita, Kan.; Charlotte, N.C.
The property is slated to open in March 2022 with a combined 100 guestrooms – 30 of which will feature the recently updated Hawthorn room design that includes modern, well-equipped kitchens for extended-stay guests. This hotel will also feature the newly refreshed room design from La Quinta’s sought-after Del Sol prototype in 70 rooms. This new dual-brand hotel concept is designed to streamline development and operational costs. The concept includes a shared lobby, spacious modern great room, fitness center, bar, amenities, and back of the house all while appealing to the multiple types of travelers that have an affinity for these brands. The combination enhances Wyndham’s suite of offerings for developers by coupling its leading upper-midscale brand, La Quinta, with its benchmark, extended-stay Hawthorn Suites brand that reported a 44 percent year-over-year increase in domestic contract executions during 2020.
Conveniently located at Pflugerville’s Stone Hill Town Center, just 15 miles northeast of Austin, the hotel provides easy access to the area’s more than 1,000 acres of scenic parks, trails and open spaces. The growing suburb of Pflugerville has seen significant business and residential growth, with a nearly 40 percent population increase in the past 10 years.
“We’re delighted to expand our portfolio with this new dual-branded hotel, providing these two distinct accommodations under one roof to meet the diverse needs of today’s travelers and provide operational efficiencies for developers,” said Krishna Paliwal, Wyndham’s president of La Quinta and head of architecture, design, and construction. “Our powerful marketing and sales programs for both La Quinta and Hawthorn will combine to drive reservations to this hotel. The industry-leading Wyndham Rewards program, now 86 million members strong, drives 46 percent of all U.S. hotel stays across our portfolio.”
With La Quinta and Hawthorn Suites targeting different types of travelers, this brand pairing offers a unique opportunity to introduce a new subset of consumers to Wyndham’s strong upper-midscale and midscale portfolio. By bringing select-service and long-term lodging together under one roof, Wyndham is tapping into the steady and strong appetite developers and travelers have for extended-stay, especially in the midscale space which is expected to continue the high growth that it is seeing today.
Interested developers can visit Wyndham’s dual-brand development website, or contact the Wyndham Franchise Development team by email at [email protected] for more information.
About La Quintaby Wyndham
With nearly 940 destinations in the Americas and Europe, the upper-midscale La Quinta by Wyndham brand is a bright spot in every travelers’ journey. Whether traveling for business or leisure, guests can rest assured, relax, and recharge thanks to the brand’s free Bright Side Breakfast®, spacious in-room work areas, and free high-speed internet. For more information about franchising a La Quinta hotel, visit the La Quinta franchise development website.
About Hawthorn Suites by Wyndham Travelers can keep their routines in check when staying longer at approximately 90 Hawthorn Suites by Wyndham extended stay hotels in the U.S., Europe and the Middle East. Creating a welcoming, home-away-from-home experience is what Hawthorn Suites does best, thanks to spacious suites with fully equipped kitchens, guest laundry facilities, and fitness centers. For more information about franchising a Hawthorn Suites, visit the Wyndham franchise development website.
About Wyndham Hotels & Resorts Wyndham Hotels & Resorts (NYSE: WH) is the world’s largest hotel franchising company by the number of properties, with over 8,900 hotels across nearly 95 countries on six continents. Through its network of approximately 796,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the economy and midscale segments of the lodging industry. The Company operates a portfolio of 20 hotel brands, including Super 8®, Days Inn®, Ramada®, Microtel®, La Quinta®, Baymont®, Wingate®, AmericInn®, Hawthorn Suites®, Trademark Collection® and Wyndham®. Wyndham Hotels & Resorts is also a leading provider of hotel management services. The Company’s award-winning Wyndham Rewards loyalty program offers 86 million enrolled members the opportunity to redeem points at thousands of hotels, vacation club resorts and vacation rentals globally. For more information, visit www.wyndhamhotels.com.
Each week reveals a new offer; kicks off today with a 40% bonus on point purchases
PARSIPPANY, N.J. (March 3, 2021) — Wyndham Rewards®—the world’s most generous rewards program with more than 50,000 hotels, vacation club resorts and vacation rentals globally—today announced the launch of “Member Month,” a new initiative celebrating Wyndham Rewards members with five weeks of special deals and savings.
Every Wednesday through March 31, Wyndham Rewards members in the U.S. and Canada can expect a new surprise offer to go into effect, ranging from discounts on hotels in popular destinations to bonus point offers and more. With travel looking a bit different this year, the month-long celebration has a variety of options for members, with deals and offers that can be redeemed both in the short and long term as well as on the road and at home.
“For us, this month is not only about celebrating our Wyndham Rewards members, but giving travelers a reason to celebrate and get excited for trips to come,” said Eliot Hamlisch, EVP, Loyalty and Revenue Optimization at Wyndham Hotels & Resorts. “Whether it’s a staycation this weekend or that once-in-a-lifetime future trip you’re planning, Wyndham Rewards is proud to offer a lineup of deals that cater to every traveler, whenever you’re ready to travel next. After all, you’ve earned this.”
Member Month kicks off today with a big bonus on Wyndham Rewards points purchases. Now through April 5, 2021, purchases come with a 40% bonus. (Minimum point purchase required.) Members can purchase up to 45,000 points per year and may do so at www.wyndhamrewards.com or via Wyndham’s all-new mobile app, available for iOS and Android.
Those seeking the latest Member Month offers, along with terms and conditions for each offer, can easily find them by visiting www.wyndhamrewards.com/membermonth. While new deals will launch weekly, most will run for at least two weeks or more, allowing members to take advantage of multiple offers throughout the month. Membership in Wyndham Rewards is required and the program is free to join.
As the travel landscape evolves in the wake of COVID-19, Wyndham and its brands remain committed to the health and safety of guests and team members. Most hotels are open and welcoming guests with flexible booking policies and enhanced health and safety protocols through Wyndham’s Count on Us® initiative. Guests can also take advantage of mobile check-in and checkout at more than 6,000 hotels thanks to the Company’s new mobile app. Wyndham has extended current Wyndham Rewards member benefits through the end of 2021 and paused points expiration through June 30, 2021. Learn more at www.wyndhamhotels.com/COVID-19.
About Wyndham Rewards Recently named the number one hotel rewards program by readers of USA TODAY, Wyndham Rewards® is the world’s most generous rewards program with more than 50,000 hotels, vacation club resorts and vacation rentals worldwide. Designed for the everyday traveler, members earn a guaranteed 1,000 points with every qualified stay and may redeem points for a wide range of rewards, including free nights at over 8,900 hotels or thousands of vacation club resorts and vacation rentals globally through affiliation with Wyndham Destinations and others. Wyndham Rewards has 86 million enrolled members around the globe. Join for free today at www.wyndhamrewards.com. You’ve earned this.®
About Wyndham Hotels & Resorts Wyndham Hotels & Resorts (NYSE: WH) is the world’s largest hotel franchising company by the number of properties, with over 8,900 hotels across nearly 95 countries on six continents. Through its network of approximately 796,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the economy and midscale segments of the lodging industry. The Company operates a portfolio of 20 hotel brands, including Super 8®, Days Inn®, Ramada®, Microtel®, La Quinta®, Baymont®, Wingate®, AmericInn®, Hawthorn Suites®, Trademark Collection® and Wyndham®, Wyndham Hotels & Resorts is also a leading provider of hotel management services. The Company’s award-winning Wyndham Rewards loyalty program offers 86 million enrolled members the opportunity to redeem points at thousands of hotels, vacation club resorts and vacation rentals globally. For more information, visit www.wyndhamhotels.com.
Top-rated loyalty program now offers over 50,000 hotels, vacation club resorts and vacation rentals globally
PARSIPPANY, N.J. (February 25, 2021) – Wyndham Rewards®, the award-winning loyalty program known for its simplicity and generous rewards, today announced the addition of more than 15,000 new vacation rentals to its global redemption portfolio through an expanded relationship with Vacasa, North America’s leading vacation rental platform.
Available to book today, the new offerings give Wyndham Rewards members access to Vacasa’s entire vacation rental portfolio, more than doubling the number of Vacasa properties previously available via the rewards program. Vacasa’s vacation rental portfolio spans North America, Belize and Costa Rica and complements Wyndham’s existing redemption portfolio, which now offers more than 50,000 hotels, vacation club resorts and vacation rentals globally.
“More than ever before, today’s travelers want options,” said Eliot Hamlisch, executive vice president, Loyalty and Revenue Optimization, at Wyndham Hotels & Resorts. “How they travel, where they stay, and what kind of accommodations they need routinely vary by trip and with whom they’re traveling. To be able to offer Vacasa’s full portfolio is a huge win for our members, building on our already robust offerings with thousands of new places to stay.”
Vacasa’s vacation rentals, which consist of privately owned homes that are professionally managed, cater to a wide array of travel styles and vary in size from studios and one-bedrooms to mansions with 30 bedrooms or more. Guests can take their pick of traditional offerings like chic beach bungalows, sweeping countryside estates, cozy mountain cabins and luxe waterfront condos, or experience more eclectic offerings like treehouses, airstreams, floating homes, tiny homes, and yurts.
“Home rentals have surged amid the pandemic and are becoming increasingly popular with a wide-array of travelers around the globe,” said Mike Dodson, chief revenue officer for Vacasa. “Through our expanded relationship with Wyndham, we’re able to increase the visibility of our owners’ homes to 86 million enrolled Wyndham Rewards members around the globe, while giving those same members more ways to stay, in more destinations, than ever before.”
Wyndham Rewards prices vacation rental free night redemptions at 15,000 points per bedroom per night. Members can browse available properties—including thousands of studio and one-bedroom options—by visiting www.wyndhamrewards.com/redeem and following the booking instructions for their preferred vacation rental partner.
As the travel landscape evolves in the wake of COVID-19, Wyndham and its brands remain committed to the health and safety of guests and team members. The vast majority of Wyndham branded hotels are open and welcoming guests with flexible booking policies and enhanced health and safety protocols through Wyndham’s Count on Us® initiative. The Company has also extended current Wyndham Rewards member benefits through the end of 2021 and paused points expiration through June 30, 2021. Learn more at www.wyndhamhotels.com/COVID-19.
About Wyndham Rewards Recently named the number one hotel rewards program by readers of USA TODAY, Wyndham Rewards® is the world’s most generous rewards program with more than 50,000 hotels, vacation club resorts and vacation rentals worldwide. Designed for the everyday traveler, members earn a guaranteed 1,000 points with every qualified stay and may redeem points for a wide-range of rewards, including free nights at any of more than 8,900 hotels or thousands of vacation club resorts and vacation rentals globally through affiliation with Wyndham Destinations and others. Wyndham Rewards has 86 million enrolled members around the globe. Join for free today at www.wyndhamrewards.com. You’ve earned this.®
About Vacasa Whether travelers are looking to book a weekend getaway or the trip of a lifetime, Vacasa is the trusted partner for all things vacation rental. Vacasa homeowners enjoy industry-leading financial returns on their vacation homes, delivered by the company’s unmatched technology platform that adjusts rates in real time and ensures revenue is always maximized. Guests can relax comfortably in one of Vacasa’s professionally managed homes, knowing that 24/7 customer care is just a phone call away. In the past 10 years, Vacasa and its licensed subsidiaries have grown to become North America’s largest full-service vacation rental management platform. For more information, visit https://www.vacasa.com/press. The Vacasa app is available to download on the Apple Store and Google Play.
Howard Johnson Plaza by Wyndham Blue Bay Sihanoukville opens along Independence Beach with views of the glittering gulf as Wyndham continues its growth momentum in the Asia Pacific region
PARSIPPANY, N.J. (FEBRUARY 18, 2021) – Wyndham Hotels & Resorts, the world’s largest hotel franchising company and leading provider of hotel management services with over 8,900 hotels across nearly 95 countries on six continents, has opened its first hotel in Cambodia, the Howard Johnson Plaza by Wyndham Blue Bay Sihanoukville, a brand new landmark on the country’s tropical coast.
Howard Johnson by Wyndham continues its expansion in Southeast Asia with the opening of Blue Bay Sihanoukville following successful openings for the brand in China and South Korea. Howard Johnson by Wyndham is a globally recognized brand with hotels in more than 320 locations across three continents: North America, South America and Asia. The 522-key upscale hotel is the latest addition to Wyndham Hotels & Resorts’ portfolio of over 1,500 hotels across the Asia Pacific region.
“We are delighted to celebrate Wyndham Hotels & Resorts’ entry into Cambodia with the opening of Howard Johnson Plaza by Wyndham Blue Bay Sihanoukville. Across Asia Pacific, we are committed to growing our portfolio in amazing destinations – such as Sihanoukville – and we are confident that the hotel’s prime location by the beach, along with its excellent amenities, will make it one of the most desirable places to stay in the city,” said Joon Aun Ooi, President, Asia Pacific, Wyndham Hotels & Resorts.
“This is an incredible milestone opening for Wyndham and we look forward to continuing our strong growth momentum. Through our robust pipeline of franchise and management contracts across the region, we anticipate more than 100 openings in Southeast Asia in the next 3-5 years. This will further strengthen our value proposition for Wyndham Rewards members as well as that for our owners and partners,” he added.
Seafront Style with Five-Star Facilities
Howard Johnson Plaza by Wyndham Blue Bay Sihanoukville is a stunning 36-story upscale hotel comprising 522 contemporary rooms and suites with city and sea views, perfectly positioned at Independence Beach, close to the centre of Sihanoukville and overlooking the sparkling sea.
Guests can unwind in style in the hotel’s guestrooms, which feature plush bedding, marble bathrooms with rain showers and, in some rooms, sea-facing balconies with spa tubs. For the ultimate indulgence, the hotel’s Presidential Suite offers an extensive 200 sqm of space with loft-like interiors and flexible open space, suitable for families or romantic getaways. Boasting an air of tranquillity, guests can savor glittering views of the Gulf of Thailand from the private bathtub or entertain friends and family in its spacious living and dining area.
Howard Johnson Plaza by Wyndham Blue Bay Sihanoukville also offers plenty of opportunities for guests to relax and unwind at the hotel with leisure and wellness facilities including an outdoor swimming pool with panoramic sea views, a well-equipped fitness centre, a spa, and a duty-free retail outlet. The hotel is also home to three dining outlets, including: Andaman Sea, the all-day dining restaurant serving international favorites alongside Sichuan, Cantonese and Hunan cuisine; the Private Dining Room, serving local, Chinese and Western specialties; and the Infinity Lounge, which serves a refreshing array of beverages and cocktails.
Visitors who want to explore the local area can take advantage of an onsite tour desk or request for professional services at the business centre. Guests staying on club floors can also enjoy bespoke amenities at the dedicated club lounge offering daily breakfast as well as cocktails and canapés every evening. The hotel is also directly connected to the region’s largest shopping mall and a major gaming centre, while the soft sands of Independence Beach are just moments away.
Discover the Wonders the Cambodian Riviera
Sihanoukville is a serene seaside town and fishing port on the Cambodian coast and the capital of Sihanoukville Province. The coastal city is home to a string of sandy beaches, including Independence Beach, Victory Beach, Ochheuteal Beach, Otres Beach and Serendipity Beach, which offer an exotic blend of warm, clear seas, palm-fringed sand, and exhilarating water sports. The city is also the gateway to Cambodia’s idyllic offshore islands, such as Koh Rong, which offer pristine landscapes and spectacular snorkeling activities. The new hotel is located just 26km away from Sihanouk International Airport, while the Cambodian capital city, Phnom Penh, is 225km away.
All of Wyndham’s hotels in Southeast Asia participate in Wyndham Rewards®, the world’s most generous rewards program with more than 30,000 hotels, vacation club resorts and vacation rentals worldwide.
About Wyndham Hotels & Resorts Wyndham Hotels & Resorts (NYSE: WH) is the world’s largest hotel franchising company by the number of properties, with over 8,900 hotels across nearly 95 countries on six continents. Through its network of approximately 796,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the economy and midscale segments of the lodging industry. The Company operates a portfolio of 20 hotel brands, including Super 8®, Days Inn®, Ramada®, Microtel®, La Quinta®, Baymont®, Wingate®, AmericInn®, Hawthorn Suites®, Trademark Collection® and Wyndham®, Wyndham Hotels & Resorts is also a leading provider of hotel management services. The Company’s award-winning Wyndham Rewards loyalty program offers 86 million enrolled members the opportunity to redeem points at thousands of hotels, vacation club resorts and vacation rentals globally. For more information, visit www.wyndhamhotels.com.
“Our hearts today at Wyndham are broken with the passing of our dear friend and colleague Arne, who meant so much to all of us. We will keep Arne, Ruth, Astri, Esther, Lars and Isaac in our prayers along with all of the Marriott family. God Bless one of the greatest leaders we’ve ever been gifted to have lead our industry over the years on so many different levels. Arne will be missed in more ways than we will ever know.”
– Geoff Ballotti, President and CEO, Wyndham Hotels & Resorts
PARSIPPANY, N.J. (February 10, 2021) – Wyndham Hotels & Resorts (NYSE: WH) today announced results for the three months and year ended December 31, 2020. Highlights include:
Diluted loss per share for the quarter was $0.08 and adjusted diluted earnings per share was $0.07; diluted loss per share for the full-year was $1.42 and adjusted diluted earnings per share was $1.03.
Net loss for the quarter was $7 million and adjusted net income was $7 million; net loss for the full-year was $132 million and adjusted net income was $96 million.
Adjusted EBITDA was $56 million for the quarter and $327 million for the full-year.
Global comparable RevPAR for the quarter declined 33% year-over-year; global comparable RevPAR for the year declined 35% year-over-year.
System-wide rooms declined 4% year-over-year.
Net cash provided by operating activities for the full-year was $67 million and free cash flow was $34 million.
Paid quarterly cash dividend of $0.08 per share in fourth quarter, and Board of Directors recently authorized a 100% increase in the quarterly cash dividend to $0.16 per share beginning with the dividend expected to be declared in first quarter 2021.
Repaid all remaining revolver credit facility borrowings.
“We generated strong adjusted EBITDA and free cash flow in the worst year our industry has ever experienced. At the same time, we strengthened our portfolio with the completion of our strategic termination plan and drove sequential growth in hotel openings and our development pipeline,” said Geoffrey A. Ballotti, president and chief executive officer. “Our non-urban, drive-to economy and midscale hotels, combined with our ongoing investment in sales and marketing, captured rising pent-up leisure travel demand, which continued to produce sequential RevPAR improvements and domestic market share gains for our franchisees over the course of 2020.”
Fourth Quarter 2020 Operating Results Revenues declined from $492 million in the fourth quarter of 2019 to $296 million in the fourth quarter of 2020. The decline includes lower pass-through cost-reimbursement revenues of $70 million, which have no impact on adjusted EBITDA, in the Company’s hotel management business. Excluding cost-reimbursement revenues, revenues declined $126 million primarily reflecting a 33% decline in comparable RevPAR and the impact from hotels temporarily closed due to COVID-19, as well as a $15 million decline in license and other fees also reflecting the impact of COVID-19 on travel demand globally.
The Company generated a net loss of $7 million, or $0.08 per diluted share, compared to net income of $64 million, or $0.68 per diluted share, in the fourth quarter of 2019. The decrease of $71 million, or $0.76 per diluted share, was primarily due to the RevPAR and license fee declines, as well as excess marketing fund spend, which were partially offset by cost containment initiatives, lower volume-related expenses and the absence of transaction-related expenses. Full reconciliations of GAAP results to the Company’s non-GAAP adjusted measures for all reported periods appear in the tables to this press release.
Fourth Quarter 2020 Business Segment Discussion The following discussion of fourth quarter operating results focuses on revenue and adjusted EBITDA for each of the Company’s segments.
Hotel Franchising
The Company’s franchised system declined 3% primarily reflecting the Company’s previously announced removal of approximately 18,500 non-compliant and brand detracting rooms. In addition, net franchised rooms includes approximately 7,800 rooms that were transferred from the hotel management segment primarily related to the CorePoint Lodging asset sales, which were partially offset by the deletion of approximately 5,300 low-royalty rooms in connection with the sale of certain hotels by a strategic partner.
RevPAR declined 33% globally reflecting a 28% decline in the U.S. and a 43% decline internationally. On a comparable basis, which is in constant currency and excludes hotels temporarily closed due to COVID-19, global RevPAR declined 31% reflecting a 28% decline in the U.S. and a 40% decline internationally.
Revenues decreased $98 million compared to fourth quarter 2019 reflecting the impact of COVID-19 on travel demand globally, while a decline in adjusted EBITDA of $76 million further reflected excess marketing fund spend, partially mitigated by cost containment initiatives and lower volume-related expenses.
Hotel Management
The Company’s managed system declined 19% primarily reflecting approximately 7,800 rooms that were transferred to the hotel franchising segment primarily as a result of CorePoint Lodging asset sales. Excluding the transfer of these rooms, the Company’s managed system decreased 7% primarily reflecting the Company’s previously announced removal of approximately 2,900 unprofitable management guarantee hotel rooms.
RevPAR declined 44% globally, domestically and internationally. On a comparable basis, which excludes hotels temporarily closed due to COVID-19, global RevPAR declined 43%, including a 44% decline in the U.S. and a 42% decline internationally.
Revenues decreased $96 million compared to the prior-year period primarily due to lower cost-reimbursement revenues, which have no impact on adjusted EBITDA. Absent cost-reimbursements, revenues decreased $26 million due to the unfavorable impact of COVID-19 on travel demand globally. Adjusted EBITDA declined $22 million as the RevPAR impacts were partially mitigated by lower volume-related expenses.
Full-Year 2020 Operating Results Revenues declined from $2,053 million in 2019 to $1,300 million in 2020. The decline includes lower pass-through cost-reimbursement revenues of $273 million, which have no impact on adjusted EBITDA, in the Company’s hotel management business. Excluding cost-reimbursement revenues, revenues declined $480 million primarily reflecting a 35% decline in comparable RevPAR and the impact from hotels temporarily closed due to COVID-19, as well as a $47 million decline in license and other fees also reflecting the impact of COVID-19 on travel demand globally.
The Company generated a net loss of $132 million, or $1.42 per diluted share, in 2020 compared to net income of $157 million, or $1.62 per diluted share, in 2019. The decline of $289 million, or $3.04 per diluted share, was primarily due to the revenue decline, impact of the non-cash impairment charges and excess marketing fund spend, which were partially offset by cost containment initiatives, lower volume-related, separation-related and transaction-related expenses and the absence of contract termination expenses. Full reconciliations of GAAP results to the Company’s non-GAAP adjusted measures for all reported periods appear in the tables to this press release.
Development As of December 31, 2020, the Company’s hotel system of over 8,900 properties and approximately 796,000 rooms declined 4% year-over-year primarily reflecting unusual termination events resulting in the deletion of approximately 26,700 rooms, comprised of 18,500 non-compliant, brand detracting rooms, 5,300 rooms in connection with the strategic partner hotel sales and 2,900 unprofitable management guarantee rooms. As a result, the Company’s global retention rate declined 330 basis points year-over-year to 91.5%.
The Company awarded over 580 new contracts this year and its development pipeline at year-end consisted of approximately 1,400 hotels and approximately 185,000 rooms, growing sequentially by 120 basis points domestically and 20 basis points globally. Approximately 64% of the Company’s development pipeline is international and 75% is new construction, of which 34% have broken ground.
Cash and Liquidity During the fourth quarter of 2020, the Company repaid all remaining borrowings under its revolving credit facility. Accordingly, the Company’s cash balance decreased $242 million since September 30, 2020 to $493 million as of December 31, 2020. The Company had over $1.2 billion in total liquidity available as of December 31, 2020.
The Company generated $67 million of net cash provided by operating activities in 2020 and $34 million of free cash flow in 2020. Excluding $66 million of special-item cash outlays, primarily relating to the Company’s restructuring initiatives, as well as transaction-related and separation-related cash payments, adjusted free cash flow in 2020 was $100 million.
Dividends The Company paid common stock dividends of $7 million, or $0.08 per share, in the fourth quarter of 2020. For the full-year, the Company paid $53 million, or $0.56 per share, in common stock dividends.
The Company’s Board of Directors authorized a 100% increase in the quarterly cash dividend to $0.16 per share from $0.08 per share, beginning with the dividend that is expected to be declared in the first quarter of 2021.
2021 Projections The Company is not providing a complete outlook for full-year 2021 given the RevPAR uncertainties ahead; however, provided below is the Company’s best view of certain operating statistics and financial metrics for full-year 2021:
Net rooms growth of 1% to 2%.
Every point of RevPAR change versus 2020 is expected to generate approximately $2.5 million of adjusted EBITDA change versus 2020. This estimate does not include impacts from license fees or the marketing funds.
License fees are expected to be $70 million reflecting the minimum levels outlined in the underlying agreements.
Marketing, reservation and loyalty expenses are not expected to exceed marketing, reservation and loyalty revenues. As such, the Company expects no meaningful impact to full-year 2021 adjusted EBITDA from the marketing, reservation and loyalty funds.
The Company does not expect any meaningful special-item cash outlays in 2021.
More detailed projections are available in Table 8 of this press release. The Company is providing certain financial metrics only on a non-GAAP basis because, without unreasonable efforts, it is unable to predict with reasonable certainty the occurrence or amount of all of the adjustments or other potential adjustments that may arise in the future during the forward-looking period, which can be dependent on future events that may not be reliably predicted. Based on past reported results, where one or more of these items have been applicable, such excluded items could be material, individually or in the aggregate, to the reported results.
Conference Call Information Wyndham Hotels will hold a conference call with investors to discuss the Company’s results and outlook on Thursday, February 11, 2021 at 8:30 a.m. ET. Listeners can access the webcast live through the Company’s website at www.investor.wyndhamhotels.com. The conference call may also be accessed by dialing 877 876-9173 and providing the passcode “Wyndham”. Listeners are urged to call at least five minutes prior to the scheduled start time. An archive of this webcast will be available on the website beginning at noon ET on February 11, 2021. A telephone replay will be available for approximately ten days beginning at noon ET on February 11, 2021 at 800 723-7372.
Presentation of Financial Information Financial information discussed in this press release includes non-GAAP measures, which include or exclude certain items. These non-GAAP measures differ from reported GAAP results and are intended to illustrate what management believes are relevant period-over-period comparisons and are helpful to investors as an additional tool for further understanding and assessing the Company’s ongoing operating performance. The Company uses these measures internally to assess its operating performance, both absolutely and in comparison to other companies, and to make day to day operating decisions, including in the evaluation of selected compensation decisions. Exclusion of items in the Company’s non-GAAP presentation should not be considered an inference that these items are unusual, infrequent or non-recurring. Full reconciliations of GAAP results to the comparable non-GAAP measures for the reported periods appear in the financial tables section of this press release.
About Wyndham Hotels & Resorts Wyndham Hotels & Resorts (NYSE: WH) is the world’s largest hotel franchising company by the number of properties, with over 8,900 hotels across nearly 95 countries on six continents. Through its network of approximately 796,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the economy and midscale segments of the lodging industry. The Company operates a portfolio of 20 hotel brands, including Super 8®, Days Inn®, Ramada®, Microtel®, La Quinta®, Baymont®, Wingate®, AmericInn®, Hawthorn Suites®, Trademark Collection® and Wyndham®. Wyndham Hotels & Resorts is also a leading provider of hotel management services. The Company’s award-winning Wyndham Rewards loyalty program offers 86 million enrolled members the opportunity to redeem points at thousands of hotels, vacation club resorts and vacation rentals globally. For more information, visit www.wyndhamhotels.com. The Company may use its website as a means of disclosing material non-public information and for complying with its disclosure obligations under Regulation FD. Disclosures of this nature will be included on the Company’s website in the Investors section, which can currently be accessed at www.investor.wyndhamhotels.com. Accordingly, investors should monitor this section of the Company’s website in addition to following the Company’s press releases, filings submitted with the Securities and Exchange Commission and any public conference calls or webcasts.
Forward-Looking Statements This press release contains “forward-looking statements” within the meaning of the federal securities laws, including statements related to Wyndham Hotels’ current views and expectations with respect to its future performance and operations, including revenues, earnings, cash flow and other financial and operating measures and dividends, restructuring charges and statements related to the COVID-19 pandemic. Forward-looking statements include those that convey management’s expectations as to the future based on plans, estimates and projections at the time Wyndham Hotels makes the statements and may be identified by words such as “will,” “expect,” “believe,” “plan,” “anticipate,” “intend,” “goal,” “future,” “outlook,” “guidance,” “target,” “objective,” “estimate,” “projection” and similar words or expressions, including the negative version of such words and expressions. Forward-looking statements involve known and unknown risks, uncertainties and other factors, which may cause the actual results, performance or achievements of Wyndham Hotels to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements. You are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date of this press release.
Factors that could cause actual results to differ materially from those in the forward-looking statements include, without limitation, general economic conditions; the continuation or worsening of the effects from the COVID-19 pandemic, its scope, duration and impact on the Company’s business operations, financial results, cash flows and liquidity, as well as the impact on the Company’s franchisees and property owners, guests and team members, the hospitality industry and overall demand for travel; the success of the Company’s mitigation efforts in response to the COVID-19 pandemic; the Company’s performance in any recovery from the COVID-19 pandemic; the performance of the financial and credit markets; the economic environment for the hospitality industry; operating risks associated with the hotel franchising and management businesses; the Company’s relationships with franchisees and property owners; the impact of war, terrorist activity, political instability or political strife; concerns with or threats of pandemics, contagious diseases or health epidemics, including the effects of the COVID-19 pandemic and any resurgence or mutations of the virus and actions governments, businesses and individuals take in response to the pandemic, including stay-in-place directives and other travel restrictions; risks related to restructuring or strategic initiatives; risks related to the Company’s relationship with CorePoint Lodging; the Company’s ability to satisfy obligations and agreements under its outstanding indebtedness, including the payment of principal and interest and compliance with the covenants thereunder; risks related to the Company’s ability to obtain financing and the terms of such financing, including access to liquidity and capital as a result of COVID-19; and the Company’s limitations related to share repurchases and ability to pay dividends under its credit facility and the timing and amount of any future dividends, as well as the risks described in the Company’s most recent Annual Report on Form 10-K filed with the Securities and Exchange Commission and any subsequent reports filed with the Securities and Exchange Commission. The Company undertakes no obligation to update or revise any forward-looking statements, whether as a result of new information, subsequent events or otherwise.
